Britannia Row Productions

Terms & Conditions


Last Updated: March 2024

1. What's in these terms?

These terms tell you the rules for using our website (our site).

2. Who we are and how to contact us

2.1 Our site is operated by Britannia Row Productions Ltd ("We/Britannia Row/Brit Row"). We are registered in England and Wales under company number 1847467 and have our registered office at 104 The Green, Twickenham, TW2 5AG. Our main trading address is 104 The Green, Twickenham, TW2 5AG.. Our VAT number is GB 895 2739 69.

2.2 We are a limited company.

2.3 To contact us, please email or telephone our customer service line on 0208 893 4997.

3. By using our site you accept these terms

3.1 By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site.

3.2 We recommend that you print a copy of these terms for future reference.

4. There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

4.1 Our Privacy Policy

4.2 Our Cookie Policy, which sets out information about the cookies on our site.

5. We may make changes to these terms

5.1 We reserve the right to change these terms at any time by posting changes online. You are responsible for reviewing regular information posted online to obtain timely notice of such changes. Your continued use of our site after changes are posted constitutes your acceptance of this agreement as modified by the posted changes.

5.2 Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

6. We may make changes to our site

We may update and change our site from time to time to reflect changes to our products or services, our users' needs and our business priorities.

7. We may suspend or withdraw our site

7.1 Our site is made available free of charge.

7.2 We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

7.3 You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

7.4 When we consider that a breach of these terms has occurred, we may take such action as we deem appropriate. We exclude our liability for all action we may take in response to breaches.

8. We may transfer this Agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

9. How you may use material on our site

9.1 We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

9.2 You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

9.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in anyway, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

9.4 Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged (except where the content is user-generated).

9.5 You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

9.6 If you print off, copy, download, share or repost any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

10. No text or data mining, or web scraping

10.1 You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site. This includes using (or permitting, authorising or attempting the use of):

10.2 Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the site or any data, content, information or services accessed via the same.

10.3 Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.

10.4 The provisions in this clause should be treated as an express reservation of our rights in this regard,including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790).

10.5 This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

11. Do not rely on information on this site

11.1 The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

11.2 Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

12. We are not responsible for websites we link to

12.1 Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

12.2 We have no control over the contents of those sites or resources.

13. How to complain about or report content

13.1 If you become aware of any material that is illegal or could comprise or be connected to child sexual abuse or exploitation or could comprise terrorist content or be connected to terrorism, please contact us immediately on

13.2 If you wish to complain about any other content, please email or telephone our customer service line on 0208 893 4997.

14. Prohibited uses

14.1 You may not use our site:

     14.1.1        If you are under 18.

     14.1.2        In any way that breaches any applicable local, national or international law or regulation.

     14.1.3        In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

     14.1.4       For the purpose of harming or attempting to harm minors in any way.

     14.1.5        To bully, insult, intimidate or humiliate any person.

     14.1.6        To send, knowingly receive,upload, download, use or re-use any material which does not comply with our content standards set out in section .

     14.1.7        To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

     14.1.8        To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

     14.1.9        In any way that involves child sexual exploitation or abuse.

     14.1.10        To upload terrorist content.

14.2 You agree not to reproduce,duplicate, copy or re-sell any part of our site.

14.3 You also agree Not to access without authority, interfere with, damage or disrupt:

     14.3.1        any part of our site;

     14.3.2        any equipment or network on which our site is stored;

     14.3.3        any software used in the provision of our site; or

     14.3.4        any equipment or network or software owned or used by any third party.

15. Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

15.1 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If you are a business user:

15.2  We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

15.3 We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our site or use of or reliance on any content displayed on our site.

15.4 In particular, we will not be liable for:

     15.4.1        loss of profits, sales,business, or revenue;

     15.4.2        business interruption;

     15.4.3        loss of anticipated savings;

     15.4.4        loss of business opportunity,goodwill or reputation; or

     15.4.5        any indirect or consequential loss or damage.

If you are a consumer user:

15.5 Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

15.6 If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

16. How we may use your personal information

We will only use your personal information as set out in our Privacy Policy.

17. Your rights to claim against us if we suspend or ban your use of our service

If we suspend or ban you from using our service in a way that breaches these terms of service, you have a right to bring a claim against us for breach of contract.

18. We are not responsible for viruses and you must not introduce them

18.1 We do not guarantee that our site will be secure or free from bugs or viruses.

18.2 You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

18.3 You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

19. Rules about linking to our site

19.1 You must not establish any link to our site. If you wish to link to or make any use of content on our site, please contact

20. Which country's laws apply to any disputes?

20.1 If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

20.2 If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.