Warehouse Technician – Comms and Data Services Department

Twickenham
Full Time

Location:             Twickenham, Greater London, relocating to Weybridge (KT13)

Salary:                  £24,500 -£28,000, depending on experience, plus Overtime

Position Type:   Permanent/Full Time

Working Hours: 10 am to 6 pm Monday to Friday, 35 hours per week

Applications close: 31st July 2024

We are growing our Commsand Data Services team and now have an exciting opportunity to become a WarehouseTechnician within our Comms and Data Services Department. 

Britannia Row and Surfhire have over 30 years of experience and have established an enviable client list along with a reputation for supplying the best communications, and data systems for prestigious live and broadcast events worldwide. Falling under the Clair Global parent company, offer extended production services including on-site WiFi and Data integration; Event Communications; as well as exciting industry leading innovations.

Based at our Twickenham site, and later moving to ourWeybridge site, the Comms and Data Services Warehouse Technician will bereporting to our Head of Comms and Data Services Department.

What will you do?

You will be involved in all aspects of the comms, and data equipment deployments. This includes managing, testing & maintaining all the relevant equipment which includes radio equipment, analogue and digital wired and wireless communication equipment, and data infrastructure equipment.

The main job tasks will be:

  • Building and deployment of Comms and IT systems to the highest standards.
  • Communicate effectively with the Operations Department, other team members within the department as well as Prep/de-prep Dept and the Warehouse Manager regarding the preparation of equipment, specific requirements for each job and deadlines to achieve the above.
  • Being responsible for testing, fault-finding, servicing, maintenance, cleaning and quality control of equipment
  • Being responsible for the regular PAT’s testing of all equipment
  • Supplying technical support to warehouse staff, apprentices, and freelance crew (in the warehouse and remotely)
  • Coordinating frequencies using Wireless Workbench
  • To communicate effectively and work with other team members in the warehouse
  • Complete admin tasks along with technical needs including understanding and using the company IT systems
  • Any other work deemed necessary for the smooth running of the department

 Who are we looking for?

At Britannia Row we want to hire people with the ability to get going quickly, interested in learning new things and comfortable in a fast paced changing environment. We are looking for someone with a keen interest in gaining experience in the technical side of professional audio; with drive and ambition; with technical skills and a technical brain; someone who will help us grow our organisation further and take it from strength to strength.

Everything we do is time critical, so the ability to work efficiently and, on occasion for extended hours and at weekends, whilst maintaining very high standards is essential. It goes without saying that the right person for this role will be a great team player with laser-sharp attention to detail and a “can do” attitude.

The ideal person will:

  • Be self-motivated
  • Be keen to learn new skills
  • Have strong communication skills – both written and verbal
  • Work effectively in a fast-paced, high pressure, team environment
  • Have excellent organisational, planning and time management skills
  • Be willing to learn and expand skills, and keep up to date with technology updates
  • Possess logical and systematic approaches to tasks
  • Be able to use their initiative to problem solve, whilst working swiftly and accurately
  • Basic IT networking skills
  • Basic understanding of electronics and particularly RF systems (advantage)
  • Be eligible to work in the U.K

What will you learn in this role? 

This is an entry level warehouse position. All necessary skills will be gradually taught while working in the Comms and Data Service department. Specifically:

  • IT skills including networking, and deployment of data infrastructure systems.
  • Radio comms: Analogue and digital walkie talkies, DMR Tier 2 in Motorola, Hytera.
  • Intercom(2 wire, Clear-Com Helixnet and FreeSpeak, Riedel Artist and Bolero, and RTS EZ Edit)
  • Gain experience working specifically in radio comms, networking, matrix intercom.

What do we offer?

  • 23 days’ holiday per annum plus bank holidays
  • Overtime payments for additional hours
  • Auto enrolment pension scheme
  • Employee Assistance Program
  • BUPA Health Cash Plan
  • Free Flu Vaccinations
  • Life Insurance 4x salary
  • Cycle to Work Scheme
  • Regular company social events
  • £24,500 - £28,000 per annum, depending on experience

Our operating hours are 8 am to 8 pm. Normal working hours are 10am to 6pm Monday to Friday, but you will be expected to work some shifts (8 am-4 pm and 12 pm-8 pm), some weekends and additional hours as the business requires. Overtime is paid at single rate Monday to Friday and at time and a half at weekends.

We’re building a diverse, inclusive team

You’re welcome at Britannia Row wherever you’re from and whoever you are. We know that sometimes, people don’t apply for a job because they don’t have every single skill listed in the job’s requirements. So if you’re interested in a role here and believe you could be a good fit, we encourage you to apply.

Applicants must be eligible to work in the UK

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